[rt-users] 3.2.1 to 3.4.5 upgrade

[Drew Barnes]

Look in the directory you untarred and ran configure in.


JB Segal wrote:
> So, back in August, there was the discussion that started at
> http://lists.bestpractical.com/pipermail/rt-users/2005-August/033042.html
> and continued with alexmv saying
> "It looks like you're upgrading from something earlier than 3.3.0, not
> from 3.4 -- 3.4 already contains a "NewReference" column.  Please read
> the README file that comes with the distribution, specifically the part
> labeled 'If you're upgrading from RT 3.0 or newer'.  'make upgrade' does
> not upgrade your database tables; you will need to run rt-setup-database
> to do that."
>
> So, I'm doing a test upgrade on a non-live server of an rsync of our
> live server. I've got 3.2.1 working (though gods know it took long
> enough - perl upgrade issues).
>
> The README says:
>  - - - -
> ./configure {--with-appropriate-options}
> make testdeps
> make fixdeps
> make upgrade
>
> Update etc/RT_SiteConfig.pm
>
> ls etc/upgrade
> For each item in that directory whose name is greater than
>      your previously installed RT version, run:
>
>        /opt/rt3/sbin/rt-setup-database --action {various}
>  - - - -
>
> So, the make procedes and echos the same instructions about looking in
> etc/upgrade and dealing as appropriate.
>
> HOWEVER:
>
> [root at braintree etc]# pwd
> /usr/local/rt/etc
> [root at braintree etc]# ls up*
> ls: up*: No such file or directory
>
> which will, sometime shortly, leave me with the same problem Alex was
> replying to... a database without the correct Tables/Columns/Whatever.
>
> I'll happily take any advice.
>
> Thanks,
> JB
> --
> JB Segal		617-886-5575		www.smartertravel.com
> Systems/Network Admin.	465 Medford St. Ste 400	www.bookingbuddy.com
> Smarter Living, Inc.	Boston, MA 02129	www.tripmania.com
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Download a free sample chapter of RT Essentials from O'Reilly Media at http://rtbook.bestpractical.com
>
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> San Francisco - Find out more at http://bestpractical.com/services/training.html
>   

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati