[rt-users] don't send email to requestor when ticket is resolved

[Les Mikesell]

On Thu, 2006-02-16 at 17:31, Luke Vanderfluit wrote:

> How can I disable sending an email to the requestor when a ticket is 
> resolved?

One way is to click the 'basics' link on the ticket display
and set the status to resolved there.

-- 
  Les Mikesell
   les at futuresource.com