[rt-users] Can't install the PerlModule 5.8.3?

zhou jian sunzhoujian at yahoo.com
Fri Feb 17 16:57:11 EST 2006


RT's web interface is based around HTML::Mason, which
works best with the mod_perl perl interpreter within
Apache httpd. Alternatively, support for the FastCGI
(and plain CGI) interface is also provided as
'bin/mason_handler.fcgi'. Setting up either of these
can be fairly intricate; don't get discouraged if it
takes you some time to get this right. 

Probably I didn't address more background to my
problem. I am setting up the WEB INTERFACE right now.
By your definition, it should be a configuration
problem. I configured like below:

Alias /rt "/opt/rt3/share/html"
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
  AllowOverride All
  Options ExecCGI FollowSymLinks
  <IfModule mod_access.c>
        Order allow,deny
      Allow from all

<Location /rt>
  RewriteEngine On
  RedirectMatch permanent (.*)/$ $1/index.html
  AddDefaultCharset UTF-8
  SetHandler perl-script
  PerlHandler RT::Mason

Then I tried to start the httpd server and encountered
the PerlModule problem.

I checked that my rt is installed in directly 
however, my apache server also installed the same
[root at osg-tg2 rt]# pwd
[root at osg-tg2 rt]# ls
etc  html  lib  po

I hope that I have given you enough information.


--- Chaim Rieger <chaim.rieger at gmail.com> wrote:

> ok lets start over,
> are you having instalation questions/issues, or are
> you asking for  
> help in doing a local config (which means its
> installed properly)
> if you are having trouble with the instalation,
> please post your  
> problem,
> if you need help with confiiguration please start a
> new thread.
> thanx

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