[rt-users] SearchBuilder V1.39 Error

Nick Metrowsky nmetrowsky at digitalglobe.com
Tue Feb 21 10:57:14 EST 2006

Hi Jesse and Everyone Else,


I just installed SearchBuilder 1.39 (stopped apache, cleared the mason
cache and restarted apache) and I was able to generate the
RT::Attribute::Name unimplemented message via Query Builder.


The following was what I used on my search:


    ( Queue = "U_General"

    OR Queue = "U_Projects" )


    ( Status = "open"

    OR Status = "resolved"

    OR Status = "stalled" )


    ( LastUpdated > '02/13/2006')


The above was a saved script, that I just edited and changed the date
from 12/10/2005 to 02/13/2006 using the Advanced function in Query
Builder. After editing, I hit Apply. I was returned to the Query Builder
page, I then clicked Search to get the message.


I am running Request Tracker V3.4.4.


I cleared the error by using a back arrow and hit submit again, the
script ran fine. I updated the search a few more times and I was not
able to recreate the problem.


Could this be a buffer set up issue in my.cnf? I am using the default
medium sized my.cnf provided with MySQL.


Take care!





Nick Metrowsky

Consulting System Administrator

303-684-4785 Office

303-684-4100 Fax

nmetrowsky at digitalglobe.com <mailto:nmetrowsky at digitalglobe.com> 

DigitalGlobe (r), An Imaging and Information Company

http://www.digitalglobe.com <http://www.digitalglobe.com> 



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