[rt-users] Mandatory custom fields...

Schultz, Eric ESchultz at corp.untd.com
Tue Feb 21 12:44:28 EST 2006

This is a new feature in RT 3.5.x.  The code actually isn't too much,
and I backported it to use in my 3.4.x instance.  Thankfully, it was
already setup to be used in the database so there wasn't a change
required there as well. 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Francois Meehan
> Sent: Tuesday, February 21, 2006 9:42 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Mandatory custom fields...
> Hi all,
> I am sure this was discuss before, but I could not find 
> information about it.
> How can we make a custom field, when entering a ticket via the web
> interface, to be mandatory, to force the user to enter a 
> value into it?
> Thanks in advance,
> Francois
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