[rt-users] Mandatory custom fields...
Schultz, Eric
ESchultz at corp.untd.com
Tue Feb 21 12:44:28 EST 2006
This is a new feature in RT 3.5.x. The code actually isn't too much,
and I backported it to use in my 3.4.x instance. Thankfully, it was
already setup to be used in the database so there wasn't a change
required there as well.
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> Of Francois Meehan
> Sent: Tuesday, February 21, 2006 9:42 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Mandatory custom fields...
>
> Hi all,
>
> I am sure this was discuss before, but I could not find
> information about it.
>
> How can we make a custom field, when entering a ticket via the web
> interface, to be mandatory, to force the user to enter a
> value into it?
>
> Thanks in advance,
>
>
> Francois
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