[rt-users] Building Upon the Concept from AutogeneratedPassword (fwd)

[Travis Campbell]

On Wed, Feb 15, 2006 at 09:20:13PM -0500, doogles at doogles.com wrote:
> It occured to me that the passwords are encrypted in the database, which 
> is likely the reason this isn't trivial.  Is the password encryption 
> one-way?  Is this something I could turn off?
> 
> The customers we have using RT love the SelfService interface, but as I 
> mentioned, they tend to forget their password.  Has anyone else done up 
> something like a "Forgot password, send me a new one"-type functionality 
> that they would be willing to share?  This has become quite an 
> administration headache for me.

See http://wiki.bestpractical.com/index.cgi?PasswordReminder

Travis
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 Travis Campbell  -  Unix Systems Administrator =    travis at mpdtxmail.amd.com
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