[rt-users] Re: You don't have permission to access /rt on thisserver

zhou jian sunzhoujian at yahoo.com
Sun Feb 26 19:07:57 EST 2006

Thanks for your hints. This error really troubled me
for days. I have googled the internet and read the
related file serveral time and tried to find the clue.
It is not easy to identify.  As a newbie in this
field, I may not give a clear description at the very
start. I just hope that other people had the similar
experience and can give me a hint about their
solutions. In the httpd.conf file, I just added a
Virtual host to host RT installation. And the
confiuration file was copied from there.

<VirtualHost osg-tg2.its.uiowa.edu>
Alias /rt "/opt/rt3/share/html"
#Alias /rt "/usr/local/rt"
ServerName osg-tg2.its.uiowa.edu
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
#Alias /rt "/opt/rt3/share/html"
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
  AllowOverride All
  Options ExecCGI FollowSymLinks
  <IfModule mod_access.c>
       Order allow,deny
      Allow from all
<Location />
  #RewriteEngine On
  #RedirectMatch permanent (.*)/$ $1/index.html
  #AddDefaultCharset UTF-8
  SetHandler perl-script
  PerlHandler RT::Mason

--- Duncan Shannon <dshannon at techfluent.com> wrote:

> > [Sat Feb 25 23:05:49 2006] [error] [client
> >] client denied by server
> > configuration: /opt/rt3/share/html/index.html
> > [Sat Feb 25 23:05:49 2006] [error] [client
> >] client denied by server
> > configuration: /opt/rt3/share/html/index.html
> Hint: Work on chasing that error down.  Read it
> carefully... that is
> your apache log file, its telling you that you cant
> see that page
> because of the way apache is configured.  
> Focus on your apache config.
> something to do with they way you allow or deny
> access to parts on the
> site...
> hint 2:  this list generally likes to help, esp.
> when its clear that the
> requestor done some good troubleshooting, reading
> the archives, wiki etc
> and they still cant get past their problem.  
> duncan

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