[rt-users] login problem

[Chaim Rieger]

ok so you populated the database with info thats good
now can you please post your Siteconfig.pm


zhou jian wrote:
> mysql> SHOW DATABASES
>     -> ;
> +--------------------+
> | Database           |
> +--------------------+
> | information_schema |
> | mysql              |
> | rt3                |
> | test               |
> +--------------------+
> 4 rows in set (0.05 sec)
>  
> mysql> DATABASE rt3;
> ERROR 1064 (42000): You have an error in your SQL
> syntax; check the manual that corresponds to your
> MySQL server version for the right syntax to use near
> 'DATABASE rt3' at line 1
> mysql> use rt3
> Database changed
> mysql> show tables
>     -> ;
> +-------------------------+
> | Tables_in_rt3           |
> +-------------------------+
> | ACL                     |
> | Attachments             |
> | Attributes              |
> | CachedGroupMembers      |
> | CustomFieldValues       |
> | CustomFields            |
> | GroupMembers            |
> | Groups                  |
> | Links                   |
> | ObjectCustomFieldValues |
> | ObjectCustomFields      |
> | Principals              |
> | Queues                  |
> | ScripActions            |
> | ScripConditions         |
> | Scrips                  |
> | Templates               |
> | Tickets                 |
> | Transactions            |
> | Users                   |
> | sessions                |
> +-------------------------+
> 21 rows in set (0.00 sec)
> 
> Here they are!
> --- Chaim Rieger <chaim.rieger at gmail.com> wrote:
> 
>> do me a favor on your host via command line
>>
>> mysql -u root -p
>> show databases;
>> use rt3;
>> show tables;
>>
>> exit
>>
>>
>>
>> send us the output.
>>
>> thanx
>>
>>
>>
>> zhou jian wrote:
>>> I took a brief look at the code of autohandler and
>>> have no clue yet. I still couldn't login with
>> root,
>>> password  combination. It is my first time for
>>> installing RT.
>>>
>>>
>>>
>>>
>>>                                                   
>>    
>>>                                                   
>>    
>>>                              
>>>
> /////////////////////////////////////////////////////////
>>>     # If the user isn't privileged, they can only
>> see
>>> SelfService
>>>     if ((! $session{'CurrentUser'}->Privileged)
>> and
>>>         ($m->base_comp->path !~
>> '^(/+)SelfService/') )
>>> {
>>>         $m->comp('/SelfService/index.html');
>>>         $m->abort();
>>>     }
>>>     else {
>>>         $m->call_next(%ARGS);
>>>     }
>>> }
>>>                                                   
>>    
>>>                                                   
>>    
>>>                               
>>> # If we have no credentials
>>> else {
>>>     $m->comp('/Elements/Login', %ARGS);
>>>     $m->abort();
>>> }
>>> </%INIT>
>>> <& /Elements/Footer, %ARGS &>
>>> <%ARGS>
>>> $user => undef
>>> $pass => undef
>>> $menu => undef
>>> </%ARGS>
>>>
>>>
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> 
> 
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