[rt-users] Case-Sensitive user search

Schultz, Eric ESchultz at corp.untd.com
Tue Jan 3 17:35:59 EST 2006


In my experience, this is because of your database, not RT.  That is, I have a MySQL RT instance and an Oracle RT instance, and Oracle is the one that gives me the case-sensitivity problem, not MySQL.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Myers,
Adam
Sent: Thursday, December 22, 2005 7:27 AM
To: Ruslan Zakirov
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Case-Sensitive user search


The user search in the component SelectUsers for ModifyPeople and
UserAdmin. I've had complaints saying the search doesn't work when
looking to add a watcher, but they are not capitalizing the names. 


-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com] 
Sent: Wednesday, December 21, 2005 6:38 PM
To: Myers, Adam
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Case-Sensitive user search

On 12/22/05, Myers, Adam <AMyers at abacus-us.com> wrote:
>
> When looking up users, the search should not be case sensitive. I have

> dug
Which one search?

> for the regex where this search takes place and have not found it. I'm

> sure it is a simple change, adding an 'i' after the pattern match. 
> Where does this search take place?
>
> Thanks - Adam
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Download a free sample chapter of RT Essentials from O'Reilly Media at

> http://rtbook.bestpractical.com
>
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and 
> San Francisco - Find out more at 
> http://bestpractical.com/services/training.html
>
>


--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O'Reilly Media at http://rtbook.bestpractical.com

WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at http://bestpractical.com/services/training.html



More information about the rt-users mailing list