[rt-users] "10 newest unowned tickets" showing tickets from queues I have no permissions
Vivek Khera
vivek at khera.org
Wed Jan 4 16:52:56 EST 2006
We have a handful of queues and different people have access to
different ones depending on their role.
On the main landing page (RT 3.4.4) the "10 newest" view shows *all*
tickets to me, including the ones from queues I don't have
permissions to see. However, for those tickets the column "Queue" is
empty, so I don't know the queue name from that view.
I have permission to see those tickets because I'm a privileged user
and all such users can see all tickets.
How should I reconfigure the permissions such that lack of SeeQueue
implies no ability to view tickets in that queue? Do I have to
explicity set see ticket per queue like SeeQueue is set?
More information about the rt-users
mailing list