[rt-users] Error in script

Stewart Tranter S.G.Tranter at lboro.ac.uk
Tue Jan 10 10:24:17 EST 2006


Stewart Tranter wrote:
> hurrah, after an chmod a+x on RT_Config.pm and RT_SiteConfig.pm, I have 
> moved on to non-RT Specific messages :))  Thanks!
> 

Sadly back on to RT errors now.  I now get:

[Tue Jan 10 15:23:37 2006] [error] [client 131.231.82.229] [Tue Jan 10 
15:23:37 2006] [err]: Couldn't load  from the users database., referer: 
http://gilo/Ticket/Create.html?casetype=Problem&Queue=Helpdesk
[Tue Jan 10 15:23:37 2006] [error] [client 131.231.82.229] 
(/opt/rt3/lib/RT/CurrentUser.pm:146), referer: 
http://gilo/Ticket/Create.html?casetype=Problem&Queue=Helpdesk

I have tried with root and with non-root users, but to no avail :(  Can 
anyone help please?

TIA,

Stewart
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Stewart Tranter
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Loughborough University

E:  s.g.tranter at lboro.ac.uk
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