[rt-users] Web Interface: What is Tools/Offline for?

Jesse Vincent jesse at bestpractical.com
Fri Jan 13 13:17:08 EST 2006




On Fri, Jan 13, 2006 at 10:25:56AM +0100, Goddard Lee wrote:
> This may be a silly question, but what does the Tools option do? It has
> a sub-element Offline: can that be Online? It's not in the book....

It's a way to create or update a bunch of tickets from a spreadsheet or
text template. It's not widely used. I've been toying with pulling it
out into an RT::Extension.


> Tia
> lee
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