[rt-users] RT-3.4.5 installation and perl problem

Abilash Praveen M abilashpraveen82 at hotmail.com
Mon Jan 16 03:54:40 EST 2006

Thanks Jesse. I somehow managed to force install few and got it live now.

I have a problem with my rt-mailgate. I get the following errors..

  ----- The following addresses had permanent fatal errors -----
"|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url 
    (reason: Service unavailable)
    (expanded from: <general at xxxxxxxxxxxxxxxxxxx>)

   ----- Transcript of session follows -----
553 5.3.0 header syntax error, line "X-name-MailScanner-Information: Please 
contact the ISP for more information"
553 5.3.0 header syntax error, line "X-name-MailScanner: Found to be clean"
553 5.3.0 header syntax error, line "X-name-MailScanner-From: 
user at xxxxxxxxxxxxxxx"
smrsh: "rt-mailgate" not available for sendmail programs (stat failed)
554 5.0.0 Service unavailable

I'm using MailScanner with sendmail.

Any idea if MailScanner is causing this problem? Also, is there a way to fix 
it without having to uninstall MailScanner? I searched on the list and found 
no suitable reply.

Thanks in advance for your help.


----- Original Message ----- 
From: "Jesse Vincent" <jesse at bestpractical.com>
To: "Abilash Praveen M" <abilashpraveen82 at hotmail.com>
Cc: <rt-users at lists.bestpractical.com>
Sent: Friday, January 13, 2006 7:48 PM
Subject: Re: [rt-users] RT-3.4.5 installation and perl problem

> On Fri, Jan 13, 2006 at 04:39:40PM +0530, Abilash Praveen M wrote:
>> h,
>> I just downloaded and tried to install RT 3.4.5. was not really 
>> successful to get all the deps fixed. Then I tried perl -v, it says perl 
>> 5.8.5. which perl - /usr/bin/perl
>> however, when i did a make testdeps, on the top it shows perl version 
>> 5.8.3...found. I did not specify any option while compiling. It was just 
>> /configure.
> The dependency checker is looking for "At least" not "Exactly". There's
> no problem.
>> Any idea what the problem is?
>> thanks in advance
>> abilash
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