[rt-users] RT and LDAP
Hossein Rafighi
Hossein.Rafighi at triumf.ca
Tue Jan 17 13:01:33 EST 2006
Hi,
I recently installed RT and RTFM and set it to use LDAP for
authentication. My problem (if any?!) is that unless users are created
locally and given "Let this user be granted rights", see only a very
abbreviated SelfServices screen. They can't even see RTFM! Is that
normal? All they see are: "OpenTickets", "Closed Tickets", "New
Tickets", and "Preferences" when LDAP is used. Changing Group rights
didn't make a difference!
Any Ideas?
Cheers,
Hossein
--
_____ _____ _____ _ _ _ _ ____ Hossein Rafighi
|_ _|| _ \ |_ _|| | | || \_/ || __|TRIUMF, 4004 Wesbrook Mall
| | | |_| ) | | | | | || || |__ Vancouver BC, Canada, V6T 2A3
| | | _ / | | | \_/ || \_/ || __|Voice: (604) 222-1047
| | | | \ \ _| |_ | || | | || | Fax: (604) 222-1074
|_| |_| \_\|_____| \___/ |_| |_||_| Website: http://www.triumf.ca
More information about the rt-users
mailing list