[rt-users] Feature Request: Split Ticket
Max
btmanmeh at verizon.net
Wed Jan 18 10:03:15 EST 2006
Goddard Lee wrote:
> Just been reading:
> http://www.ukuug.org/events/linux2002/papers/html/rt/#section_10
>
> The author mentions that whilst RT helpfully allows us to merge tickets, it is not possible to split a ticket into two. That's true: and it is annoying. My various clients/managers have problems inserting one ticket per issue, but for some bizzare reason seem to think two to ten items in a ticket is helpful ('be grateful we're using RT at all' is the implication: one woman actually started handing me sticky notes and called them 'tickets'...)
>
> Anyway, is this something others find?
Have you checked out Fork? Perhaps this can help you.
http://www.ukuug.org/events/linux2002/papers/html/rt/#section_10
Max
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