[rt-users] Re: Problems with correspondance.

[Michael T. Halligan]

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And, I've fixed it. The problem ended up being that I'm using  
Apache's authentication, with my usernames being the same as their e- 
mail addresses.
Because of this, when a new user gets created by a web login, they  
never actually get their information filled out.  Once an e-mail  
address has been
set, recipients are found.

On Jan 19, 2006, at 7:09 PM, Michael T. Halligan wrote:

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> Ack. Sorry about the double mailing. Had the e-mail in two windows,  
> forgot that I had already hit send in one of them.
>
> On Jan 19, 2006, at 7:07 PM, Michael T. Halligan wrote:
>
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>> I'm having problems getting RT to send out e-mails. For example,  
>> I've setup a queue named Test, that just has one scrip.. on  
>> create, autoreply to requestors. Whenever I send an e-mail to that  
>> queue, no outgoing
>> e-mail is ever sent. Here are the logs that RT generates to syslog:
>>
>> Jan 19 14:32:53 bitpusher-mon-001 RT:  
>> <rt-3.4.5-2922-1137709973-1393.12-15-0 at example.com> #12/156 -  
>> Scrip 15 autoreply (/services/requesttracker/lib/RT/Action/ 
>> SendEmail.pm:237)
>> Jan 19 14:32:53 bitpusher-mon-001 RT:  
>> <rt-3.4.5-2922-1137709973-1393.12-15-0 at example.com> No recipients  
>> found. Not sending.  (/services/requesttracker/lib/RT/Action/ 
>> SendEmail.pm:249)
>> Jan 19 14:32:53 bitpusher-mon-001 RT:  
>> <rt-3.4.5-2922-1137709973-1143.12-20-0 at example.com> #12/156 -  
>> Scrip 20  (/services/requesttracker/lib/RT/Action/SendEmail.pm:237)
>> Jan 19 14:32:53 bitpusher-mon-001 RT:  
>> <rt-3.4.5-2922-1137709973-1143.12-20-0 at example.com> No recipients  
>> found. Not sending.  (/services/requesttracker/lib/RT/Action/ 
>> SendEmail.pm:249)
>> Jan 19 14:32:53 bitpusher-mon-001 RT:  
>> <rt-3.4.5-2922-1137709973-1178.12-22-0 at example.com> #12/156 -  
>> Scrip 22  (/services/requesttracker/lib/RT/Action/SendEmail.pm:237)
>> Jan 19 14:32:53 bitpusher-mon-001 RT:  
>> <rt-3.4.5-2922-1137709973-1178.12-22-0 at example.com> No recipients  
>> found. Not sending.  (/services/requesttracker/lib/RT/Action/ 
>> SendEmail.pm:249)
>> Jan 19 14:32:53 bitpusher-mon-001 RT: Ticket 12 created in queue  
>> 'test' by michael at halligan.org (/services/requesttracker/lib/RT/ 
>> Ticket_Overlay.pm:730)
>>
>>
>>
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