[rt-users] Re: Feature Request: Split Ticket

[Graham Dunn]

Just as an aside, Thunderbird 1.5 with Enigmail said the signature on
this message failed verification.

OpenPGP Security Info

Error - signature verification failed

gpg command line and output:
C:\\Program Files\\GNU\\GnuPG\\gpg.exe --charset utf8  --batch --no-tty
--status-fd 2 --verify
gpg: Signature made 01/22/06 00:18:12 using DSA key ID C7CBB669
gpg: BAD signature from "Rick Russell (Rice) <rickr at rice.edu>"



Rick Russell wrote:
> 
> Goddard Lee wrote:
>> Anyway, is this something others find? 
> 
> On the one hand, I can think of times when it would be useful to split or
> "clone" the current ticket. On the other hand, I'm not sure how you would
> decide what information to carry over into the second ticket. You would need
> a whole new user interface to help you decide -- like a Jumbo page, but with
> checkboxes indicating which fields to carry over.
> 
> Without such a user interface, you'll end up deleting/modifying entries in
> the split ticket so much that it would be easier to make a new blank ticket
> in the first place and fill it in.
> 
> 
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