[rt-users] Alerts on Queue

[Phanoko]

I need an alert to go out to a pager on ticket
creation in a queue.  
I've set the queue script "On Create", "Notify
CCs,AdminCCs,Potential Owners,Anyone" use templace
"Pager" but to no avail. 
It seems that no matter what template I use or how I
set it to alert all I get is

Tue Jan 24 23:45:12 2006: Request 3363 was acted upon.
Transaction: Ticket created by root
       Queue: test
     Subject: 1543
       Owner: Nobody
  Requestors: root at localhost
      Status: new
 Ticket <URL:
http://big.poppa.com/Ticket/Display.html?id=3363 >

I've recently upgraded to 3.4.4...  Any help would be
appriciated. 
Also On the Potential owners patch I'm not able to
remember where I got it.  Does anyone know where this
is so I may re-apply?

Thank all you cats for your help.  Not sure what I'd
do without this group.  Just hope to be of some use to
anyone some time.. heh.

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