[rt-users] More install issues

[Shawn Plummer]

I am still working on installing RT here. I put the oracle setup on  
the back burner for the moment, our DBA here thinks that  perhaps the  
perl that is parsing schema.Oracle expects newlines between create  
statements and thats why it errors on every sequence creation  
attempting to create it twice. I intend to test the theory later today.

Right now my problems stem from Apache2 and mod_perl2. I was under  
the impression using mod_perl2 is supported in the 3.5.x Testing  
line, though I find any definitive statement to that effect hard to  
come by. CentOS provides mod_perl 1.99_16 which I did find was  
unsupported so I removed the package and built my own mod_perl 2.0.2  
and verified its working by loading Apache::Status. here is my list  
of issues with loading our rt page.

starting Apache yields this error:
Starting httpd: No root path(s) specified at /opt/rt3/bin/webmux.pl  
line 98
I have tried setting Set($WebPath , ""); to arbitrary values and it  
seems completely ignored in my RT_SiteConfig.pm

going to the baseurl rt.geneseo.edu downloads index.html

going to rt.geneseo.edu/index.html loads a blank page. the source for  
the file implies I should at the least get an error message about rt  
being an incomplete install.

the debug log reveals this error:
[Wed Jan 25 15:57:27 2006] [crit]: The 'comp' parameter (undef) to  
HTML::Mason::Request::CGI->new()
was an 'undef', which is not one of the allowed types: scalar object

Stack:
   [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:127]
   [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:63]
   [/opt/rt3/bin/webmux.pl:122]
   [-e:0] (/opt/rt3/bin/webmux.pl:124)
(END)
------------------

My virtual host config is:

<VirtualHost 137.238.1.86>
     ServerName rt.geneseo.edu
     DocumentRoot /opt/rt3/share/html
     ErrorLog logs/rt_error_log
     CustomLog logs/rt_access_log combined
     AddDefaultCharset UTF-8

     PerlModule Apache2::compat
     PerlModule Apache::DBI
     PerlRequire /opt/rt3/bin/webmux.pl

     <Location />
#     RewriteEngine On
#     RedirectMatch permanent (.*)/$ $1/index.html
      SetHandler perl-script
      PerlHandler RT::Mason
     </Location>
</VirtualHost>

Does anyone have any idea what is going on here? am I missing some  
parameters needed for working with mod_perl2?

thanks for any help.


~~~~~~~~~~~~~
Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with  
beings brighter than have been, and give a breath to forms which can  
outlive all flesh." -Lord Byron

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