[rt-users] make RT aware of ScripCondition modules - alternate methods?
Mike Patterson
mikep at uclink.berkeley.edu
Wed Jan 25 19:54:31 EST 2006
I created a custom scrip Action module
(/my-rt-directory/local/lib/RT/Action/AddDept.pm) that I would like to
make RT aware of so that I can call it from scrips.
Using the example from "RT Essentials" at the bottom of page 79, I
created an executable and ran it to "register" a module. This worked
great on my test box (RT 3.4.4 basic setup), but failed on my production
box (RT 3.3.2 that relies on apache ldap authentication).
I think my problems lies in that I can't get "bin/rt", the CLI to work
on my production box which uses Apache/LDAP authentication.
Are there any other ways to register the module other than rely on the CLI?
Error I get:
----------------
[Thu Jan 26 00:56:36 2006] [crit]: Can't locate object method "new" via
package "RT::ScripAction" (perhaps you forgot to load
"RT::ScripAction"?) at ./register_module.pl line 21.
(/usr/local/rt3/lib/RT.pm:276)
Details of my "register.pl" executable:
----------------
#!/usr/bin/perl
use strict;
use lib "/usr/local/rt3/lib";
use RT;
use RT::Interface::CLI qw( CleanEnv GetCurrentUser );
use RT::ScripCondition;
CleanEnv( );
RT::LoadConfig( );
RT::Init( );
my $user = GetCurrentUser( );
unless( $user->Id ) {
print "No RT user found. Please consult your RT administrator.\n";
exit 1;
}
#hack
# $user = "root";
my $sc = RT::ScripAction->new($user);
$sc->Create( Name => 'Add Department',
Description => 'set department custom field for new
tickets',
ExecModule => 'AddDepartment',
);
--
Mike Patterson
Systems Manager
UC Berkeley Extension
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