[rt-users] Quick Ticket Create customization

Shawn Plummer plummer at geneseo.edu
Thu Jan 26 13:49:02 EST 2006


Good afternoon!

	Does anyone know if the expanded quick ticket creation, that can be  
seen on the material at MITs RT page, is standard option that you can  
enable somewhere or if it their own custom code?

	I really like how it allows you to enter a requester and Queue at  
creation time and takes you to the full ticket editing screen. It  
seems a very common thing people would want to do.

Thanks

~~~~~~~~~~~~~
Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with  
beings brighter than have been, and give a breath to forms which can  
outlive all flesh." -Lord Byron

-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 2482 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060126/5950d340/attachment.bin>


More information about the rt-users mailing list