[rt-users] How do I change the ticket ID?

[Tracy Phillips]

Hi,

I asked this earlier but I thought I would give it another go.

How do I change the Ticket ID from using $rtname to use the name of the
queue that the ticket was submitted to?

I want to keep my RT fairly anonymous because I want support two
different companies with it and I think that would cut down on
confusion/explanations.

Thanks!

Tracy