[rt-users] Shredder error - 404 FnF

Stephen Turner sturner at MIT.EDU
Fri Jan 27 11:09:09 EST 2006


At Friday 1/27/2006 10:44 AM, Stewart Tranter wrote:
>Hi, I've just installed the shredder and the tool seems to work from the 
>CLI, but in the Web GUI I get a 404 File Not Found error when I go to do 
>the search - I can fill out all the stuff on what I want to search on though.
>
>It is saying in the apache error log that:
>
>[Fri Jan 27 14:56:45 2006] [error] [Mason] File does not exist: 
>/opt/rt3/share/html/Admin/Tools/Shredder/Shredder
>
>This is totally correct, /opt/rt3/share/html/Admin/Tools/Shredder exists 
>but underneath there's the following directory structure:
>
>[root at gilo Shredder]# ll
>total 12
>-r--r--r--  1 root bin  338 Sep 26 23:23 autohandler
>drwxr-xr-x  4 root bin 4096 Jan 27 12:03 Elements
>-r--r--r--  1 root bin 3089 Jan 18 13:35 index.html
>
>and not the expected "Shredder".  What's gone wrong?

Stewart,

What are the permissions on the 
/opt/rt3/share/html/Admin/Tools/Shredder  directory?

And what options did you use in the installation for 'perl Makefile.PL' ?

Steve





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