[rt-users] Removing testing data

[Jim Meyer]

Hello!

On Fri, 2006-01-27 at 15:31, Ryan Hardester wrote:
> When I move RT from testing to production. What is the best way to get
> rid of all the test tickets I have generated during testing?

If you really want to lose it all -- tickets, users, scrips, etc. -- you
can drop the database. I suspect that's not what you want, though.

Next best thing is to set all the test tickets to "deleted" status and
eventually purge them with RTx::Shredder. They won't show up in
searches, etc., so it's almost like they've been removed.

Cheers!

--j
-- 
Jim Meyer, Geek at Large                                    purp at acm.org