[rt-users] pass tickets to a queue i cannot see

[Schultz, Eric]

What I have is all perms set up at the queue level.  Then, for the "secret" queue, give everyone the right to SeeQueue, but not ShowTicket.  This way, they get the queue in the New Ticket dropdown, but not in Quick Search, and if they tried to do a query on it, they wouldn't be able to see anything.  However, I let Requestors see their own tickets. 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Pablo Povarchik - FuturaHost.Com
> Sent: Tuesday, January 31, 2006 4:04 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] pass tickets to a queue i cannot see
> 
> 
> 	Hello there
> 
> 	How do i make staff members to pass a ticket to a queue 
> they cannot
> see? 
> 
> 	I need to have them creating or moving tickets in/to a 
> queue, but avoid
> them to see the content of the queue
> 
> Thanks
> 
> -- 
> Pablo Povarchik de Carrasquedo
> 
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