[rt-users] emails with attachments keep inserting into RT

Brandon Hall brandonh.hall at gmail.com
Tue Jan 31 21:26:45 EST 2006


On 1/31/06, Jesse Vincent <jesse at bestpractical.com> wrote:
>
> >
> > Like you said, while the server is processing an attachment, a mason
> > process causes a very high CPU spike for approximately 60 seconds. I
> > imagine this is some how related.
>
> Just for kicks, turn up the --timeout on the fastcgi script too and see
> if it runs to completion?
>
> >
> > libcgi-fast-perl                      5.8.7-7
> > libapache-mod-fastcgi                 2.4.2-7
> >
> > localhost:/var/spool/cyrus/mail/b/user/user_user_com/Drafts# cat 11. |
> >FastCgiServer /usr/share/request-tracker3.4/libexec/mason_handler.fcgi -idle-timeout 300 -processes 3 /usr/bin/rt-mailgate --timeout 999 --debug --queue General --action
> > correspond --url http://tix.xyz.com
> >
> > Connecting to http://tix.xyz.com/REST/1.0/NoAuth/mail-gateway at
> > /usr/bin/rt-mailgate line 99, <> line 1.
> >
> > An Error Occurred
> > =================
> >
> > 500 Internal Server Error
> > This is /usr/bin/rt-mailgate exiting because of an undefined server
> > error at /usr/bin/rt-mailgate line 147, <> line 1.
> > localhost:/var/spool/cyrus/mail/b/user/user_user_com/Drafts#


Excellent! That did it!

FastCgiServer /usr/share/request-tracker3.4/libexec/mason_handler.fcgi
-idle-timeout 300 -processes 3



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