[rt-users] Deleting tickets

[Todd Chapman]

On Mon, Jul 10, 2006 at 08:33:43PM +0100, Ben Norcutt wrote:
> >Is there a way to delete tickets from RT? 3.6.0
> >
> >Thanks
> 
> Set the status of the ticket to be "deleted"?
> 

DeleteTicket is an RT right that needs to be granted
to the users that need to delete tickets. If you want
the ticket to be really gone from the database you
need to use RTx::Shredder.

-Todd