[rt-users] Deleting tickets

Todd Chapman todd at chaka.net
Mon Jul 10 15:57:18 EDT 2006

On Mon, Jul 10, 2006 at 08:33:43PM +0100, Ben Norcutt wrote:
> >Is there a way to delete tickets from RT? 3.6.0
> >
> >Thanks
> Set the status of the ticket to be "deleted"?

DeleteTicket is an RT right that needs to be granted
to the users that need to delete tickets. If you want
the ticket to be really gone from the database you
need to use RTx::Shredder.


More information about the rt-users mailing list