[rt-users] Hide email quoted text

[John Lau]

Hi,

I have a problem that the client always reply email when quoted text. 
But the quoted text is actually stored in the ticket so that it is 
duplicated. Is there any settings/functions to hide those quoted text, 
like gmail does? It would be a useful feature I think.

Best regards,
John Lau

-- 
John Lau Chi Fai
Cluster Technology Ltd.
cflau at clustertech.com