[rt-users] customising the display of roles

[Timothy Smith]

>>> taan <taan at cryologic.com> 07/16/06 8:51 PM >>>
> I could do something equivalent using custom fields and
> scrips, or using a web form for ticket entry, but was
> wondering if it would be more or less complicated to
> modify the ticket creation page, my preferred solution.

Less complicated, I should think. That should be a very simple hack to Ticket/Create.html (and Update.html and others?, depending on whether or not you care if it still says "AdminCC" elsewhere).

Tim