[rt-users] CommandByMail problems in RT 3.6?

[Camron W. Fox]

Camron W. Fox wrote:
> Alle,
> 
>     As anyone had problems installing the patch for CommandByMail 
> extension in RT V3.6? I've installed the extension and its prereqs, but 
> when I try to install the patch:
> 
> patch -p0 
> /home/cwfox/RT3/RT-Extension-CommandByMail-0.02/patch/command_by_email-0.1-RT-3.4.5.patch 
> 
> 
OK, nevermind...oxygen narcosis from traveling to the Summit...BUT,

	Now I send this input to the generic queue:

<MAIL CONTENT>
Queue: "FAI Internal"
Subject: "TEST Command Subject Change"
Status: open
Owner: cwfox
Requestor: consult at subaru.naoj.org
CF.{Urgency}: Normal
CF.{Area}: DNS

Gentlemen,

   This is a test of the commandByMail extension for RT.

Best Regards,
Camron
</MAIL CONTENT>

	and a ticket was created in the generic queue with all the input above 
as the content. Here are the errors:

[Wed Jul 19 23:11:38 2006] [debug]: Converting 'ISO-8859-1' to 'utf-8' 
for text/plain - TEST CommandByMail (/usr/local/rt3/lib/RT/I18N.pm:226)
[Wed Jul 19 23:11:38 2006] [debug]: RT::Ticket=HASH(0xa60f68c) No queue 
given for ticket creation. (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:396)
[Wed Jul 19 23:11:38 2006] [error]: Couldn't create ticket from message 
with commands, fallback to standard mailgate.

Error: Could not create ticket. Queue not set 
(/usr/local/rt3/local/lib/RT/Interface/Email/Filter/TakeAction.pm:447)
[Wed Jul 19 23:11:38 2006] [warning]: Couldn't create ticket from 
message with commands, fallback to standard mailgate.

Error: Could not create ticket. Queue not set 
(/usr/local/rt3/local/lib/RT/Interface/Email/Filter/TakeAction.pm:583)
[Wed Jul 19 23:11:38 2006] [crit]: Couldn't create ticket from message 
with commands, fallback to standard mailgate.

Error: Could not create ticket. Queue not set 
(/usr/local/rt3/lib/RT/Interface/Email.pm:242)