[rt-users] RTx::Shredder cron problem

Mathew Snyder jokermjs19 at comcast.net
Sat Jul 22 03:08:04 EDT 2006


I'm trying to get cron to run rtx-shredder at a particular time every
night until we have our tickets down to a manageable number.  This is
what my crontab looks like (root's actually):

0 3 * * * /usr/local/rt-3.6.0/local/sbin/rtx-shredder --plugin
'Tickets=status,deleted;queue,Security;limit,500'
0 0 * * * /usr/local/rt-3.6.0/local/sbin/rtx-shredder --plugin
'Tickets=status,deleted;queue,CustomerCare;limit,500'

The commands are not being executed though.  Has anyone set up cron jobs
for rtx-shredder that actually work?  What might I be doing wrong.

Thanks,
Mathew Snyder



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