[rt-users] Localhost in url

[Helmuth Ramirez]

I had something similar happening to me.  Turned out I forgot to set the
WebBaseURL setting in RT_SiteConfig.pm .

Hope that helps

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Neil
Baldwin
Sent: Monday, July 24, 2006 7:54 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Localhost in url

I think this is a very simple problem with a simple answer, so please
bear with me.

I have installed RT3.6 using yum with Fedora Core 4 RC 5, i.e. the
package bundled with Fedora. 

It appears to be running OK  except.

I can raise calls but when go to amend them after selecting "resolve"
from the menu on page 
 http://192.168.123.140/rt3/Ticket/Display.html?id=8

Then the "Update Ticket" button from page
 
http://192.168.123.140/rt3/Ticket/Update.html?Action=Comment&DefaultStat
us=resolved&id=8

I get returned to page http://localhost/rt3/Ticket/Display.html?id=8
which does not work because it points to localhost.

The ticket gets updates OK and replacing the server IP in the url  shows
the updated ticket.

I suspect that I need to update a conf file somewhere in /etc/httpd/conf
or /etc/httpd/conf.d any suggestions would be appreciated.

It is on VMWare server but I don't think that should is the issue?

Kind Regards

Neil Baldwin
IT Manager - Kingspan Pollution Control

Tel: +44 1296 633000
Fax: +44 1296 633001
DDI: +44 1296 633256
Mob: +44 7713 189707
  

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