[rt-users] Problem with New Status

Steve Berg checkpoint at ozbergs.com
Mon Jul 24 17:50:46 EDT 2006


I created a new status (called pend-close) in RT by adding it to 

@ActiveStatus = qw(new open stalled) unless @ActiveStatus;
@InactiveStatus = qw(resolved rejected pend-resolve deleted) unless 

When I try to put a ticket in the pend-resolve state RT gives me the 
following error:

Ticket 2180: Illegal value for Status

Is there something I'm missing?


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