[rt-users] BCC on reply is not recorded in ticket history
Jesse Vincent
jesse at bestpractical.com
Thu Jun 1 12:47:24 EDT 2006
On Thu, Jun 01, 2006 at 01:57:52PM +0200, Roy Depp wrote:
> Hi,
>
> When replying to a ticket and adding BCCs, RT does not record the BCC
> addresses in ticket history.
> Is it possible to enable BCC recording in ticket history the same way CC
> is recorded?
It's recorded. (And you can see it in the copy RT saves and sends out)
lib/RT/Attachment_Overlay.pm sub Headers is the mentod you'd need to
change.
>
> --Roy
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
--
More information about the rt-users
mailing list