[rt-users] RE: Confused by Custom field rights

[Kenneth Crocker]

Philip Kime wrote:
> Perfect, this works, thanks. It still seems to be a bit strange that
> Custom fields  aren't considered part of a ticket/asset for the
> ModifyTicket/ModifyAsset rights ...
>
> PK
>
> -----Original Message-----
> From: Joshua Colson [mailto:jcolson at voidgate.org] 
> Sent: 30 May 2006 13:17
> To: Philip Kime
> Cc: RT users
> Subject: Re: [rt-users] Confused by Custom field rights
>
>
> Create a group for each set of users (if you haven't already) and assign
> the ModifyCustomField right for each individual custom field to the
> group. Use RTx::RightsMatrix to make it easier.
>
> HTH
>
> --
> Joshua Colson <jcolson at voidgate.org>
>
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>   
Philip,

    Actually, since it only makes sense to give privileges to groups and 
then add users to groups (that way you are not continually doing the 
same redundant work for every user you want to get to a Queue and you 
don't have tons of users' rights to maintain) it also makes sense to do 
the same thing for custom fields. If a GROUP has certain rights to a 
Queue (set up in configuration) and a Custom field can be applied to any 
number of Queues, it allows more flexibility to also require group 
access to a custom field, because you may have more than 1 group 
accessing a Queue and one group you may WANT to modify custom fields and 
another you don't. Does that make sense?

Kenn