[rt-users] CommandByMail RT Extension

[Joe Auty]

Awesome! It's working...

The problem was the extra C in the curly bracket... I hope finding  
this typo is useful to others too!


On Jun 1, 2006, at 5:03 PM, Ruslan Zakirov wrote:

> Overview:
> http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/ 
> Extension/CommandByMail.pm
> Installation instructions:
> http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL
> Supported commands:
> http://search.cpan.org/dist/RT-Extension-CommandByMail/README
>
> Sorry, I made an error in POD, custom field commands CF.{xxxx} without
> C in curly brackets.
>
> Also, note that 3.6 branch needs patching too as 3.4, I think patch
> for 3.4.5 should work. Please, send me a note if you couldn't apply
> patch to 3.6 I'll create new one.
>
>
>
>
> On 6/2/06, Stephen Turner <sturner at mit.edu> wrote:
>> At Thursday 6/1/2006 04:03 PM, Joe Auty wrote:
>> >Hi,
>> >
>> >I was working with Jesse Vincent on this, but decided to contact the
>> >list with this question since not only might I find an answer here,
>> >but this answer might be useful to others too...
>> >
>> >I'd like to use this extension as a means of parsing out custom  
>> field
>> >information sent to the queue address by a script. Extension can be
>> >downloaded here:
>> >
>> >http://search.cpan.org/~jesse/RT-Extension-CommandByMail-0.02/lib/ 
>> RT/
>> >Extension/CommandByMail.pm
>>
>> In terms of functionality, how does this differ from Dirk Pape's
>> scrip/template extension for filling in CFs from email?
>> (http://wiki.bestpractical.com/index.cgi?Contributions ->
>> ScripActions -> ExtractCustomFieldValues).
>>
>> Thanks,
>> Steve
>>
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>
>
> -- 
> Best regards, Ruslan.

-----------
Joe Auty
UITS Messaging
Indiana University
jauty at indiana.edu