[rt-users] Users interface in RT 3.4.5

Todd Chapman todd at chaka.net
Mon Jun 5 21:32:59 EDT 2006


Remove the var/mason_data/obj directory and restart RT.

Also see: http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT

On Mon, Jun 05, 2006 at 03:00:38PM -0700, Hossein Rafighi wrote:
> Hi All,
> 
> I am trying to change the: "Requestors" to read: "Requestors Email". A 
> simple change you may think?!
> I have done it in both share/html/SelfService/Create.html and 
> var/mason_data/obj/3544762124/standard/SelfService/Create.html.obj where 
> I could see a related reference to this field. I have also given any and 
> all possible rights to privileged (Let this user be granted right), and 
> non-privileged users (users with NO "Let this user be granted right"). 
> Privileged users see "Requestors Email", but non-privileged users only 
> see the default "Requestors".
> 
> Any ideas how to make everyone to see the change I made?
> 
> Many thanks,
> 
> -- 
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