[rt-users] Can't bind: LDAP_INVALID_CREDENTIALS 49

[Wade Naveja]

I'm running Request Tracker 3.4.5 on a FreeBSD 5.4 server with Apache 
1.3.34 and MySQL 4.1.13.  The installation went smooth, and my team is 
very happy with RT over our current home brew ticketing application.

I'm running into trouble with LDAP authentication against a Windows 2003 
domain controller.  I've followed the 
instructions found at:

http://wiki.bestpractical.com/?LDAP
http://wiki.bestpractical.com/index.cgi?LdapUserLocalOverlay
http://wiki.bestpractical.com/index.cgi?LdapSiteConfigSettings

I've got loggin cranked up, and I'm seeing the following:

[Tue Jun  6 01:51:01 2006] [critical]: RT::User::LookupExternalUserInfo 
Can't bind: LDAP_INVALID_CREDENTIALS 49 
(/usr/local/rt3/lib/RT/User_Local.pm:475)

Any suggestions on what might be causing this, and how to resolve?

Regards,

Wade Naveja <wade at naveja.net>