[rt-users] Can't bind: LDAP_INVALID_CREDENTIALS 49

[Wade Naveja]

I found my mistake.  My RT_SiteConfig.pm contained the following:

Set($LdapBase, 'cn=Users,dc=subdomain,dc=example,dc=com');
Set($LdapUser, 'genericid');

Changing those lines to something like this worked:

Set($LdapBase, 'dc=subdomain,dc=example,dc=com');
Set($LdapUser, 'cn=genericid,cn=Users,dc=subdomain,dc=example,dc=com');

Thanks for the guidance.  Now, on to other RT configuration issues!

Regards,

Wade Naveja <wade at naveja.net>




On Tue, 6 Jun 2006, Wade Naveja wrote:

> Jim - Thanks for the feedback.  I'm sure you're right about the AD server 
> not accepting anonymous binding.
> 
> I've got the values populated for 
> LdapUser and LdapPass.  We have a service account that we use for Apache 
> LDAP authentication, so the username/password are definitely valid.
> 
> I'm wondering if this bit from my RT_SiteConfig.pm looks okay:
> 
> # The basics; if set, these override $RT::LdapAuth* and $RT::LdapInfo*
> Set($LdapServer, 'server.example.com');
> Set($LdapBase, 'cn=Users,dc=subdomain,dc=example,dc=com');
> Set($LdapFilter, "(objectclass=user)");
> Set($LdapUser, 'genericid');
> Set($LdapPass, 'sekrit_password');
> 
> Any suggestions?
> 
> Regards,
> 
> Wade Naveja <wade at naveja.net>
>