[rt-users] Generating e-mail when Ticket is moved

[Nick Metrowsky]

Hi Everyone,

 

Is there a way to send an e-mail automatically when a ticket is moved to
another queue? Also, is there a way to send an e-mail automatically when
someone changes the ownership of the ticket to someone else?

 

Thank you for your help.

 

Take care!

 

Nick

 

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Nick Metrowsky

Consulting System Administrator

303-684-4785 Office

303-684-4100 Fax

nmetrowsky at digitalglobe.com <mailto:nmetrowsky at digitalglobe.com> 

DigitalGlobe (r), An Imaging and Information Company

http://www.digitalglobe.com <http://www.digitalglobe.com> 

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