[rt-users] custom fields on templates

Stephen Turner sturner at MIT.EDU
Mon Jun 12 10:27:29 EDT 2006


At Thursday 6/8/2006 07:15 PM, you wrote:
>Is there a way to see all of the values stored in $Ticket just for 
>debugging purposes from the template ?
>
>I am having problems calling CustomField values into the template.
>
>I am including this in my templates
>
>{$Ticket->CustomFieldValues('CustomFieldName')}
>
>and i am recieving
>
>RT::ObjectCustomFieldValues=HASH(0x3932cd0)
>RT::ObjectCustomFieldValues=HASH(0x3931640)
>
>instead of the values.

Justin,

[apologies for getting your name wrong on my other email!]

Unless you're dealing with a multiple-value CF, you might have better 
luck with :

{$Ticket->FirstCustomFieldValue('CustomFieldName')}

If you are using a multi-value CF, you'll have to iterate through the 
ObjectCustomFieldValues collection returned by 
$Ticket->CustomFieldValues and print each one in turn.

Seeing all the values stored in $Ticket wouldn't help, because 
technically the CF values aren't stored in $Ticket.

Steve




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