[rt-users] RT CLI comment problem

[Joel Peter Anderson]

We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
I've run into  a problem using the RT CLI - which is important to me
because I've built a bunch of automation on top of the RT CLI commands.

As far as I've tested, all the existing CLI functionality exists ...
*EXCEPT* for adding comments.  Any attempt add a comment with the CLI gets
this terse response:

   # Ticket comment does not exist.


Even trying something as simple as this:

rt comment -m test 144149
# Ticket comment does not exist.


  ---

Is this a known problem?  Is there a fix/workaround?    Thanks.

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 joel anderson * joela at umn.edu * 612-625-7389
                      --> pager: 612-648-6823
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