[rt-users] Custom fields populated with usernames

[Todd Chapman]

On Tue, Jun 13, 2006 at 09:55:33AM -0400, Timothy Smith wrote:
> >>> Todd Chapman <todd at chaka.net> 06/13/06 9:40 AM >>>
> > That is a feature of RT 3.8. If I get time I will be
> > back porting it to 3.6.
> 
> Thanks!
> Unfortunately, I need this functionality within the next month. For this application, it probably won't be too hideous to keep them in sync manually. I'd still be interested in hearing if and how people have done this in the past.

You could write a Perl script that populates the CF once a day.

> 
> On a side note, I've started developing around 3.4.5. Is this a bad idea / will migrating to 3.6 now save me pain later?

Depends on what you are doing, but most stuff should transfer
over with little or no work.

> 
> Thanks,
> Tim Smith
> tsmith at loc . gov
> Office of Compliance
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 
> 
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html