[rt-users] RT CLI comment problem

[Mathew Snyder]

I so would have done this too.  :D

Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps



Jason A. Diegmueller wrote:
> Mathew--
> 
> For the time being, modify lib/RT.pm.  Change the following line:
> $VERSION = '3.6.0rc3';
>  to
> $VERSION = '3.6.0';
> 
> Bosses can't fault you for running pre-release software now!
> 
> -jd
> 
> On Thu, 15 Jun 2006, Mathew Snyder wrote:
> 
>> The suspense is killing me :D
>>
>>
>> Mathew Snyder
>> Systems Administrator
>> Network+
>> ServerVault TechOps
>>
>>
>>
>> Ruslan Zakirov wrote:
>>> very very soon :)
>>>
>>> On 6/14/06, Mathew Snyder <msnyder at servervault.com> wrote:
>>>> Yes please.  When do you anticipate 3.6 going stable.  I've been
>>>> working
>>>> on a project for the last two months trying to get an upgrade in place
>>>> and just found out that they don't want me using 3.6.0rc3 because it is
>>>> 'beta'.  As much work as I've put into this I would love to continue
>>>> with this version before I have to revert to 3.4.5.
>>>>
>>>>
>>>> Mathew Snyder
>>>> Systems Administrator
>>>> Network+
>>>> ServerVault TechOps
>>>>
>>>>
>>>>
>>>> Joel Peter Anderson wrote:
>>>>> As noted - we cannot move to the pre-release; how soon is the official
>>>>> 3.6?  And - again, does anyone have a work-around (other than RT
>>>>> 3.60pre3.)
>>>>>
>>>>>> I'm getting resistance to a pre-release; is there any way to
>>>> resolve the
>>>>>> issue in 3.4.5?
>>>>>>
>>>>>>> On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
>>>>>>>> We're working on a transition from a system running RT 3.0.12 to
>>>> 3.4.5 and
>>>>>>>> I've run into  a problem using the RT CLI - which is important
>>>>>>>> to me
>>>>>>>> because I've built a bunch of automation on top of the RT CLI
>>>> commands.
>>>>>>>>
>>>>>>>> As far as I've tested, all the existing CLI functionality exists
>>>>>>>> ...
>>>>>>>> *EXCEPT* for adding comments.  Any attempt add a comment with the
>>>> CLI gets
>>>>>>>> this terse response:
>>>>>>> This is fixed in RT 3.60pre3.
>>>>>>>
>>>>>>>>    # Ticket comment does not exist.
>>>>>>>>
>>>>>>>>
>>>>>>>> Even trying something as simple as this:
>>>>>>>>
>>>>>>>> rt comment -m test 144149
>>>>>>>> # Ticket comment does not exist.
>>>>>
>>>>>
>>>>> -------------------------------------------------
>>>>>  joel anderson * joela at umn.edu * 612-625-7389
>>>>>                       --> pager: 612-648-6823
>>>>>  Be a part of the Next Age of Exploration
>>>>>                      http://www.planetary.org/
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>>
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> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy
> a copy at http://rtbook.bestpractical.com
> 
> 
> We're hiring! Come hack Perl for Best Practical:
> http://bestpractical.com/about/jobs.html
>