[rt-users] $Ticket function

[Ben Norcutt]

I want to duplicate the ticket I own on my pda using outlook.
What I have is some code in outlook that is run from a rule that looks 
for email to ben-pda at rt.local when email to this address is seen it 
converts it into a task so the next time I sync my pda I have a list of 
task to do that relate to my RT tickets.

What I can't seem to get it to do though is to included the history of 
the ticket in these bounced emails.

I've done a scrip that on owner change it email the owner but I don't 
know what to put in to include the body of the ticket. I can get the 
queue, and subject but not the history.



Ben Norcutt
Network Manager
Wayland Community High School
Releasing the Spirit of Success

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