[rt-users] Escalating ticket from one queue to another

[Joshua Colson]

On Mon, 2006-06-19 at 15:47 -0400, Steve Haché wrote:
> 
> Through advise I found in the list, custom field transfer is not going
> to happen which is ok, we will just link the tickets together as
> suggested. 

If you're using Global custom fields they should persist across queue
changes.


-- 
Joshua Colson <jcolson at voidgate.org>