[rt-users] Graph for RTx-Statistics-1.0.8 not showing

[Serge Bianda]

My RT 3.4.5 was installed correctly and I also have GD and all the perl
modules installed (GD::Graph, Apache::GD::options, ...), but I don't
seem to see the graph when I go to  "Resolve Time Graph" under
"RTx-Statistics". All I can see if an icon of a picture that did not
load. If I right click on it and select "view image" from my browser, I
get this message:

System error
error:  	Can't locate object method "new" via package
"GD::Graph::points" at
/opt/rt3/share/html/RTx/Statistics/TimeToResolve/Elements/Chart line 9.
context:  	
...  	
5:  	<%INIT>
6:  	use GD::Graph::points;
7:  	
8:  	my @data;
9:  	my $graph = GD::Graph::points->new(400,300);
10:  	$graph->set(export_format => "png",
11:  	marker_size => $ARGS{marker_size},
12:  	x_label => 'Average time to resolve (Days)',
13:  	y_label => 'Number of tickets resolved' );
...  	
code stack:
/opt/rt3/share/html/RTx/Statistics/TimeToResolve/Elements/Chart:9
/opt/rt3/share/html/autohandler:215
Raw error

And when I look at the raw error link, I get this output:
Can't locate object method "new" via package "GD::Graph::points" at
/opt/rt3/share/html/RTx/Statistics/TimeToResolve/Elements/Chart line 9.


Trace begun at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method
"new" via package "GD::Graph::points" at
/opt/rt3/share/html/RTx/Statistics/TimeToResolve/Elements/Chart line
9.^J') called at
/opt/rt3/share/html/RTx/Statistics/TimeToResolve/Elements/Chart line 9
HTML::Mason::Commands::__ANON__('marker_size', 1, 'x_labels',
'0,,2,,,17,,longer', 'data1', '18,2,1,1,1,2,1,2', 'marker_size', 1,
'x_labels', '0,,2,,,17,,longer', 'data1', '18,2,1,1,1,2,1,2') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xa8
bec48)', 'marker_size', 1, 'x_labels', '0,,2,,,17,,longer', 'data1',
'18,2,1,1,1,2,1,2', 'marker_size', 1, 'x_labels', '0,,2,,,17,,longer',
'data1', '18,2,1,1,1,2,1,2') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1245
HTML::Mason::Request::comp(undef, undef, 'marker_size', 1, 'x_labels',
'0,,2,,,17,,longer', 'data1', '18,2,1,1,1,2,1,2', 'marker_size', 1,
'x_labels', '0,,2,,,17,,longer', 'data1', '18,2,1,1,1,2,1,2') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 914
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HAS
H(0xa5ab0c4)', 'marker_size', 1, 'x_labels', '0,,2,,,17,,longer',
'data1', '18,2,1,1,1,2,1,2') called at /opt/rt3/share/html/autohandler
line 215
HTML::Mason::Commands::__ANON__('marker_size', 1, 'x_labels',
'0,,2,,,17,,longer', 'data1', '18,2,1,1,1,2,1,2') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xa8
06f34)', 'marker_size', 1, 'x_labels', '0,,2,,,17,,longer', 'data1',
'18,2,1,1,1,2,1,2') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1246
eval {...} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1245
HTML::Mason::Request::comp(undef, undef, undef, 'marker_size', 1,
'x_labels', '0,,2,,,17,,longer', 'data1', '18,2,1,1,1,2,1,2') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 459
eval {...} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
459
eval {...} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
411
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa
5ab0c4)') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheH
andler=HASH(0xa5ab0c4)') called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 826
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=H
ASH(0x9da9c20)', 'Apache2::RequestRec=SCALAR(0xa86e6d0)') called at
/opt/rt3/bin/webmux.pl line 137
eval {...} at /opt/rt3/bin/webmux.pl line 137
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xa86e6d0)') called at -e
line 0
eval {...} at -e line 0