[rt-users] Rtx-Statistics & RT3.4.1 - doesnt update html page

[Don McCallum]

Hello All,

I am trying to install RTx-Statistics on my RT3.4.1 box.

 

The machine was recently upgraded from Rt3.0.(something) to RT3.4.1 with
the proper database schema updates.

 

Everything is running great.  The way we performed the upgrade was to
remove Apache and the previous version of RT, install the new RT and
perform the schema updates.  Everything is running GREAT.

 

Now I am attempting to install RTx-Statistics 0.1.8 using this
procedure:

----cut----

#Perl Makefile.PL

Using RT configurations from /opt/rt3/lib/RT.pm:

./html  => /opt/rt3/share/html

./lib   => /opt/rt3/local/lib

kfh: in RTx.pm sub RTx

Writing Makefile for RTx::Statistics

 

# make install

Writing
/usr/local/lib/perl5/site_perl/5.8.8/i686-linux/auto/RTx/Statistics/.pac
klist

Appending installation info to
/usr/local/lib/perl5/5.8.8/i686-linux/perllocal.pod

# /etc/rc.d/init.d/httpd restart

---- cut ----

 

That all looks good to me, the /opt/rt3 is correct and we are using
site_perl5.8.8

 

But when I log into RT, I do not get the statistics side bar.  Am I
missing something obvious - like having to manually add it into the page
or something?

 

Oh, and I have also tried to simply un-tar the distribution
subdirectories into /opt/rt3/ and /opt/rt3/share  (this worked in my old
version 3.0.x).

 

Thanks in advance!

-Don McCallum

 

 

 

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