[rt-users] Importing data to RTFM from other sources

[Lamers, Dan]

I'm new to RT and RTFM but I'm convinced that this is the perfect tool for
our IT department!


Both modules are installed and working and now I want to start populating a
knowledgebase in RTFM.  I would like to reformat our existing variety of
articles into a format that could be imported into RTFM as a starting point.
Does anyone have any hints or a roadmap for populating the RTFM from
external sources?

Thanks
Dan


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