[rt-users] You don't have permission to access /rt on this server

[Mike Friedman]

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On Fri, 24 Feb 2006 at 09:13 (-0800), zhou jian wrote:

> Finally I got RT installed. However, I couldn't access the /rt because 
> of the permission problem. The httpd.conf was configured as below. I 
> followed the instruction from RT Essential. And everything was installed 
> under root. What's wrong with this?

I had similar symptoms.  It took me a while, but I finally found the 
problem in my 'global' (default) apache configuration.

I had this directive in the main portion of httpd.conf (i.e., not part of 
a virtual host definition):

  <Directory />
      AllowOverride None
      Order Deny,Allow
      Deny from all
  </Directory>

Although in my virtual host definition, I had 'Allow from all', the 'Deny 
from all' in the 'global' config was taking precedence, because of the 
'Order Deny,Allow'.

When I commented out the 'Deny from all' above, the problem went away.

So, check your httpd.conf for a 'Deny from all' in conjunction with an 
'Order Deny,Allow'.  I believe this was the original setting in my Apache 
config out of the box.

Of course, you may have a different problem, but the symptoms sure are the 
same!

Mike

_____________________________________________________________________
Mike Friedman                   System and Network Security
mikef at ack.Berkeley.EDU          2484 Shattuck Avenue
1-510-642-1410                  University of California at Berkeley
http://ack.Berkeley.EDU/~mikef  http://security.berkeley.edu
_____________________________________________________________________

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